Appointments Continue as Usual-Letter from Dr. Brown

Posted by admin | Uncategorized | Posted on March 13th, 2020

I am proud to assure everyone that we have been following the Public Health of Ontario dispatches, World Health Organization, the Centre for Disease Control and Prevention and the Royal College of Dental Surgeons guidelines and recommendations with a high level of scrutiny. As the status of COVID-19 is changing daily it is imperative to have a clear understanding of the risks, preventative measures and degree of the speed of this virus. It is a daily task.

The main factor is and always will be your safety.

In order to continue your care as planned and scheduled, I wish to reassure you that we have taken all measures to protect the safety of our patients and team members by practicing the following:

1. Pre-screening all patients, to see if they have a fever over 38 degrees C and/or onset of cough or difficulty breathing AND any of the following within 14 days prior to onset of illness:
Travel to an impacted area or,
– close contact with a confirmed or probable case of COVID-19 or
– close contact with a person with acute respiratory illness who has been to an impacted area
– Patients meeting the above will be required to reschedule their appointment.

2. We continue to follow with great care all infection control measures by our Infection Prevention and Control (IPAC) guidelines as determined by Public Health Ontario. These are followed with stringent checklists, use of personal protective equipment and meticulous team training.

3. We have an abundance of hands-free hand sanitizing stations available for both staff and patients use.

We ask that if you are feeling ill or have been around someone displaying symptoms to please let us know and we will waive the missed appointment fees.
Please continue to use strict hand hygiene procedures. Make rest, good diet and exercise a priority. Call telehealth or your health care provider if you experience any symptoms.

Together we hope to ride out this storm and want you to call should you need support during this difficult time. We hope to see your smile and share an elbow tap greeting or Namaste bow (in place of the handshake) very soon.

Yours in better health,

Dr. Kevin F. Brown, B.Sc., DDS.
My Dental Home

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