The New Patient Experience

At My Dental Home we understand how difficult it is to be a "new patient". We are committed to making your new patient experience positive. We are sensitive in understanding that everyone has different needs and so we do our utmost to be accommodating as we welcome you into our home.


New Patient

You will be invited into our quaint Victorian reception area complete with a fireplace and antique furniture. Complimentary coffee and reading material is available. The children can enjoy an electronic gaming station or television.

Your visit will begin with a tour of our facility so that you are comfortable with your new dental environment. We are happy to answer any of your concerns regarding infection control or any procedures that you would like to learn more about.

The new patient experience involves a review of your medical and dental history with the treatment coordinator. This allows you the opportunity to communicate your goals and wishes. A printable version is available if you wish to complete this in the privacy of your home. See forms tab. A complete comprehensive examination will occur by the dental clinical team. This is like a full physical for your mouth, examining the jaw joint, neck, face, the inside of your mouth and your teeth. Detailed measurements to detect gum disease, charting of your existing dental conditions and an oral cancer screen will occur. Any necessary x-rays and intra oral photographs will be taken. You can even have a "tour" of your mouth with our intra oral camera.

The results of the examination determine the options available to you. A customized treatment plan will be developed listing those options and will be presented to you at a consultation visit one to two weeks after your initial visit. You will have the opportunity to ask questions, and explore various treatment alternatives. This second visit is often combined with a thorough, professional cleaning and the hygienists are available to assist you in the best choices for maintaining optimal oral health with a daily home care program.

Any previous x-rays taken from prior dental experiences are very helpful. Your records can bxe sent to our office. A form needs to be completed and signed by you and then we can forward it to your previous office. These x-ray films allow the dental team to assess the rate of change, which is an important factor in determining appropriate treatment choices.

Schedule an Appointment. We look forward to your smile!


At My Dental Home we welcome children. Their first visit includes an array of experiences involving "touch, listen, see, feel and do" techniques utilized by the dental team. Children enjoy "rides" in the dental chair, touch buttons, feel those unfamiliar objects and help us count their teeth. We endeavour to make this a positive and fun experience. At the first visit, your child will receive a tour of the office, a complete, comprehensive dental exam, cleaning, fluoride and any necessary x-rays. Children are shown oral hygiene techniques appropriate for them. It is necessary for the parent or guardian to complete the medical and dental history forms.

We look forward to establishing a warm and rewarding relationship with you. As our office is expanding we invite you to tell your friends, family and co-workers about our facility. We look forward to seeing your smile!

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